How Meisterwerk Turned Late Payments into a Growth Engine
By embedding invoicing and payments with Monite, Meisterwerk gave their home services users a faster, more professional way to get paid. Cutting admin time, reducing late payments, and unlocking a new revenue stream in the process.
Overview
Meisterwerk is a fast-growing vertical SaaS platform built specifically for the home services industry, helping plumbers, electricians, and HVAC professionals manage scheduling, customer communication, and job tracking. As the platform evolved, the team at Meisterwerk noticed a major bottleneck in their users’ workflows: getting paid.
Their user base consists of mostly small business owners and sole traders; and they were losing hours each week chasing payments, sending manual invoices, and reconciling transactions. Late payments were a daily frustration, and the financial uncertainty often affected their ability to plan and grow.
Meisterwerk saw a clear opportunity – by embedding invoicing and payments into their platform, they could solve a major pain point for users, increase retention, and unlock a completely new revenue stream. That’s when they turned to Monite.
The Challenge:
Despite offering an intuitive platform for managing jobs and customers, Meisterwerk’s users still relied on external tools for billing such as basic spreadsheets. The team frequently heard complaints like:
“I don’t even know who’s paid me until I check my bank manually.”
“I’m great at plumbing, not chasing invoices.”
“It’s so annoying having to use separate software just to send an invoice.”
This disjointed process created real friction:
- Late payments were common, impacting cash flow
- Admin time was high, cutting into time spent on actual jobs
- The experience wasn’t professional or branded, hurting credibility with customers
From a product standpoint, Meisterwerk wanted to create a seamless end-to-end journey – from booking a job to getting paid. But building invoicing and payments from scratch wasn’t feasible.
They needed a solution that was:
- Quick to integrate
- Compliant with regional invoicing laws
- Flexible enough to match their UX
- Capable of monetizing payments for long-term ROI
The Solution
Meisterwerk chose Monite’s embedded finance APIs to power their new invoicing and payments module. With Monite, they were able to launch fully integrated invoicing and payment capabilities in just a few weeks, without hiring additional developers or navigating complex regulations.
Key features Meisterwerk implemented:
- Branded invoicing: Users can create professional, on-brand invoices directly within the platform – no design skills needed!
- One-click payments: Embedded payment links mean customers can pay invoices instantly online, reducing friction and boosting on-time payments.
- Automated reminders: Smart reminders follow up on unpaid invoices, eliminating awkward follow-ups and saving time.
- Real-time reconciliation: Payments are tracked and matched automatically with invoices, so users always know who has paid.
- Revenue share model: Meisterwerk now earns a percentage of every invoice paid, introducing a scalable new income stream aligned with platform growth.
- Compliance built-in: With Monite’s Peppol-compliant e-invoicing and tax-ready templates, Meisterwerk can support users across multiple European regions without legal headaches.dmin time dropped by an estimated 6+ hours per week per user.
The Results
The rollout of Monite’s embedded invoicing and payments had an immediate impact:
- Fewer late payments: On-time payments increased by 48% within the first three months.
- Massive time savings: Admin time dropped by an estimated 6+ hours per week per user.
- User retention boost: Users engaging with the new invoicing feature were 36% more likely to stay on the platform after 3 months.
- Revenue growth: Meisterwerk began monetizing each payment, helping offset customer acquisition costs and fund further product development.
- Professionalism unlocked: Users reported feeling “more legit” and were proud to send sleek, branded invoices to their customers.
What’s Next:
Following the successful rollout of embedded invoicing, Meisterwerk is exploring deeper automation in the billing cycle – such as recurring payments, smarter insights on unpaid invoices, and eventually, embedded accounts payable tools for suppliers.
By continuing to integrate Monite’s financial workflows, Meisterwerk is turning its platform into a truly indispensable hub for service businesses—not just for managing work, but for running the entire business.
"We always wanted to solve invoicing for our users, but we didn’t want to become a finance company. Monite let us offer beautiful, compliant, revenue-generating invoicing tools with hardly any dev lift. Our users love it—and we’re already seeing the bottom-line impact." Nick Sonnenberg | CPO & Co-Founder | Meisterwer